Tue 25th Nov, had message that some users were complaining. Checked system remotely, WAN2, 3 & 4 all seemed to be passing a good amount of data. Arranged to meet up with Lee Vobes to show me the problem.

He explained all complaints seem to be linked to DSLAM 10. (IP address 10.25.1.19). I could do telnet management OK. Could see from lights users were connected.

Went up to one of the rooms with complaint. PC was not getting DHCP. Re booted DSLAM 10, re tested user port, now getting DHCP OK.