Saturday, 31 May 2008
Friday, 30 May 2008
Thursday, 29 May 2008
Wednesday, 28 May 2008
Tuesday, 27 May 2008
Monday, 26 May 2008
Sunday, 25 May 2008
Saturday, 24 May 2008
Checked system Fri night, Spitfire line failed under load, one "Be" line down. Ran system on one "Be" line. When checking to www.bbc.co.uk there were ping timeouts every 4-5 seconds, so users would have been getting a slow service.
There are two failure modes of "Be" routers, one where the router comes back after power cycling - one where it does not. At the moment we have the latter. Neither are acceptable.
I think the failures are down to the routers. I rang "Be" tech support to check if either failure mode is known / common by tech support, thinking they might be able to indicate whether it is worth replacing the "Be" router with the same model (this never normally happens) or with a more reliable brand of router (this happens whenever the line is under a lot of stress).
One thing occurs to me that if the BBCi player becomes popular amongst Charing cross residents we will be have to switch back to some sort of policy based routing.
Checked system again this morning seemed to be running OK.
There are two failure modes of "Be" routers, one where the router comes back after power cycling - one where it does not. At the moment we have the latter. Neither are acceptable.
I think the failures are down to the routers. I rang "Be" tech support to check if either failure mode is known / common by tech support, thinking they might be able to indicate whether it is worth replacing the "Be" router with the same model (this never normally happens) or with a more reliable brand of router (this happens whenever the line is under a lot of stress).
One thing occurs to me that if the BBCi player becomes popular amongst Charing cross residents we will be have to switch back to some sort of policy based routing.
Checked system again this morning seemed to be running OK.
Friday, 23 May 2008
Sunday, 18 May 2008
Friday, 16 May 2008
Thursday, 15 May 2008
Checked System at about quater past midnight. Stats shows data passing on WAN2 but not on WAN1. Since the Loadbalancer can not detect failure of WAN1 this would have given poor to no service to the users. Number of packets passed by the interface showed that the system must have been down for several hours. Reset the system using the new Router reset device. System back up again about 25 past midnight.
Wednesday, 14 May 2008
Fitted device so can remotely reboot WAN1 & WAN2.
Checked Loadbalancer by logging in and doing ping to www.bbc.co.uk
All three WAN ports failed ping test.
Had to reboot Loadbalancer to set it back to balancing between WAN1 and WAN2.
Load balancer started pinging out on WAN1 (as expected) failed to ping out on WAN2 (as expected because Be lines both in same subnet).
Loadbalancer would not ping out on WAN3 for a few minutes. Eventually WAN3 pings restarted without rebooting the router. It could be too much load on WAN3 made it fail.
Checked Loadbalancer by logging in and doing ping to www.bbc.co.uk
All three WAN ports failed ping test.
Had to reboot Loadbalancer to set it back to balancing between WAN1 and WAN2.
Load balancer started pinging out on WAN1 (as expected) failed to ping out on WAN2 (as expected because Be lines both in same subnet).
Loadbalancer would not ping out on WAN3 for a few minutes. Eventually WAN3 pings restarted without rebooting the router. It could be too much load on WAN3 made it fail.
Monday, 12 May 2008
Sunday, 11 May 2008
Friday, 9 May 2008
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